Field Customer Service Representative
Job Description
Field Customer Service Representative
Are you a passionate Field Customer Service Representative? Join the growing Anago team!
Compensation: $35,000 - $50,000/year depending on experience
Additional earning potential through commissions and bonuses!
Benefits
* Cell phone
* Gas card
* Vehicle allowance
* Great PTO and paid holidays
* Frequent team events and outings
* Continual development
What does a successful candidate look like:
* Bilingual in English and Spanish
* Comfortable visiting client locations
* Ability to help franchise owners solve customer service inquiries from clients
* Desire to develop franchisees to better serve their clients
* Find opportunities to provide additional services for clients
* Ability to use computer systems to complete customer feedback forms
* Builds strong relationships with clients and franchisees
* Utilizes strong teamwork to improve stakeholder experience
* Has strong verbal and written communication skills
Qualifications:
* Previous experience in customer service
* Knowledge of janitorial services a plus but not required
* Strong computer skills
* Self starter mentality and strong organizational skills
Anago of the Hudson Valley is a family-owned company that is part of the internationally recognized commercial cleaning franchising company, Anago Cleaning Systems. When it comes to striving for excellence, not only do we commit to client satisfaction, but employee satisfaction as well. We are committed to setting up our employees for success and creating a thriving team to support our rapid growth.